Regularly Review the Working Agreement with Clients in Counselling

Regularly Review the Working Agreement with Clients in Counselling

Expression therapies include the use of art, drama and music in counselling. They were originally developed by Natalie Rogers, the daughter of Carl Rogers. He described them in this regard as “ploughing new territories”. I have my own simple “customer satisfaction questionnaire” that I send to customers either by email or at the end of the consultation and explain to them that filling out this form will help me monitor my effectiveness. Questionnaire questions include asking the client about the usefulness of the information prior to the consultation, the appropriateness of the counselling environment, whether the client found me useful, what they preferred and least liked about me and the advice they offered, and what progress they made during the consultation. Counsellors of other therapeutic beliefs may view such a structured approach as detrimental to the nature of the therapeutic relationship and therefore want to provide such feedback on a less frequent or non-existent basis. In fact, some consultants see this approach more as “performance as a quality of being” (House, 1998). An exam can be verbal in nature, with the counsellor asking the client to assess where they started (in terms of how they felt at the beginning of the counselling on their initial problems), where they feel now (progress so far), and where they want to be (future direction). In addition, questions such as “Is there anything I do in our collaboration that you find, help or obstacles” could also be asked (McMahon, 1998).

Regular reviews with customers are another way to assess progress as well as our relationship. My opinion usually goes in the direction of asking the client to evaluate where they started (in terms of how they felt/presented the initial problems), where they feel now (progress to date) and where they want to be (our future goal). I also ask the client to consider whether there is anything I do in our cooperation that the client finds useful or not. Structured reviews are in addition to any ongoing feedback at each session. There are no established requirements for a consulting contract, but a good rule of thumb is to include details on the following topics: videos, FAQs, and resources to help members work with this section of the Ethical Framework 36. We will avoid having sex with people or behaving sexually towards people we know are close to our clients so as not to undermine our clients` trust in us or harm the therapeutic relationship. It is recommended that consultation contracts be submitted in writing, if necessary, to ensure clarity (see NCS Code of Ethics, point 9). Submission in the form of a written document can also provide the necessary space for legal intervention if the conditions are not met. Most counselling training courses require that student counselling follow a professional development protocol.

Such a protocol could contain details about the training, aspects arising from supervision or practice that the consultant considered important. A professional development protocol helps the counsellor focus on the individual experiences of practitioners (Wilkins, 1997). In addition, some consultants use audio or video recordings of sessions that adapt to the principles of interpersonal recall (IPR) (Dryden, W, Thorne, B, 1991). IPRs allow the tape to be paused so that moments of particular importance in terms of thoughts, feelings and subsequent actions can be processed. In episode 68 of the Counselling Tutor podcast, Ken Kelly and Rory Lees-Oakes talk about the strengths and dangers of expressive therapy before “Practice Matters” examines counseling criticism. The moderators then discuss the goals with the clients. Very informative article. I agree that creating a development protocol with personal progress in therapy helps. I think it motivates people to make changes in their lives and allows the doctor to monitor the progress of the therapy. 30.

As a general rule, we provide our customers with the information they need to know in advance in order to make an informed decision about the services they wish to receive, how those services are provided and how information or data about them is protected. If the urgency or gravity of the situation requires us to intervene before providing such information, we will do so at the earliest appropriate opportunity. .

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